Growing up in a suburban town outside of Boston, going to college in the city had always been a goal for Jake. After touring Emmanuel's campus he felt it had the perfect mixture of “small campus feel and big city appeal.”
As you know from the communication issued by Sister Janet Eisner, SNDdeN, the College has determined to extend online-only classes through the end of the spring semester. Housing and meal plan charges (room and board) for the spring 2020 semester will be prorated by 50% for students who have not requested and received approval to remain on campus after March 18th. Details on the move-out process may be found on the FAQ list available at www.emmanuel.edu/covid-19/faqs.html.
The housing and meal plan credits have been applied to student accounts. An email notification was sent to students on Friday, March 20th with more information. Students can refer to this email for next steps, as submission of our online Refund Request Form is required to provide instructions for processing your refund.
We anticipate the refund process will take several weeks. If you are in need of more immediate financial assistance to return home, please contact the Office of Student Financial Services at firstname.lastname@example.org or 617-735-9938. We appreciate your patience as we work through this process.
To verify if there is a credit balance on your account, view your account details here. If you see a negative amount due (ex. -$1,000) on the summary page of your account, it means that your total payments and/or financial aid exceed your charges for the semester and you now have the following options:
For refund requests, we strongly recommend using direct deposit. Please view and update your Banking Information and Direct Deposit as necessary on EC Online Services. Although paper checks are still available at this time, there may be a time where processing paper checks is not possible causing a delay in your refund.