Frequently Asked Questions | Spring 2021

The Emmanuel College campus has re-opened for living and learning for the Spring 2021 semester. FAQs will be updated on an on-going basis.

We will also continue to communicate directly with our students and families via email announcements. Please send your questions to emmanuelforward@emmanuel.edu. In addition, please reach out to key offices and departments listed on our Contact Us page. Representatives from each of these offices will be responding to inquiries daily during regular business hours.  

Academics

As communicated to students, faculty and staff last week, the College is currently planning for a nearly full resumption of face-to-face courses for the Fall 2021 semester, as well as a return to more normal occupancy levels in our residence halls. We similarly anticipate that co-curricular activities—from internships to athletics to student activities—will largely take place as they did prior to the pandemic, with potential limitations due to city and state health mandates. To view the full announcement, please visit this link. 

Summer and Fall 2021 courses are posted on Student Planning via EC Online Services. Priority web registration will begin on April 12th and close on April 25th. An email with details on registration, including web registration time slots, was sent from the Office of the Registrar to all students.

The Spring 2021 semester academic calendar is available at this link

As announced to graduating seniors and their families, the College will hold an in-person Commencement ceremony on campus on Saturday, May 22nd. To adhere to the required six (6) foot distancing and to ensure the overall safety of our community, the event will be limited to graduates only. The ceremony will be live streamed so families and friends can participate remotely. More information on this, as well as other senior class traditions, will be shared in the coming weeks. 

All classrooms are set up with the required physical distancing. Larger spaces on campus are now being used for classes, as well, including the Auditorium. 

Other guidelines in place include the following: 

  • All members of the community should ensure masks adequately cover both the nose and mouth and have a snug fit. A supply of surgical masks is available along with college branded masks in the Testing Center, as well as in all residence halls, Campus Safety, the Jean Yawkey Center and the Cardinal Cushing Library. 
  • When lining up outside classrooms to enter, students should practice the required physical distancing and avoid gathering in a group. 
  • Students will display their cleared ‘green screen’ on the CoVerified app upon entering the classroom for verification by the faculty member. This screen will show compliance with daily symptom checks and required regular surveillance testing. 
  • All classrooms are set up with the required physical distancing. Students will be asked to sanitize their areas at the beginning of class using provided cleaning products. 

The Information Technology team has worked closely with members of the faculty on a variety of trainings related to online learning and tools. We have invested significantly in outfitting classrooms, labs and studios with the latest video systems to ensure those students who are unable to attend face-to-face have a high-quality experience.

Yes, these students can come to campus and will be part of the College’s testing protocols. Furthermore, there will be courses offered that require face-to-face attendance, and if a student registers for these courses they will be expected to attend in person, unless unable to attend in person due to a need for isolation or quarantine. It is important that all students are adhering to the College’s policies on social distancing, use of masks and other safe hygiene both on campus and when they are off campus.

Yes, study spaces on campus are available to all resident and commuter students. Existing study spaces such as the Library Learning Commons and study carrels will be reconfigured for social distancing. In addition, the below study spaces are available. Maximum occupancy will be posted in each study area and students will be required to adhere to safety standards.

EAB 354 Tab-armed chairs Quiet Study Space
EAB 355 Tab-armed chairs Quiet Study Space
EAB 435 Tab-armed chairs Virtual Classes
EAB 438 Tab-armed chairs Virtual Classes
EAB 442 Tab-armed chairs Virtual classes
EAB 443 Tab-armed chairs Virtual Classes
LIB G15 Moveable chairs/tables Quiet Study Space
LIB G16 Moveable chairs/tables Quiet Study Space
LIB G17 Tab-armed chairs Quiet Study Space
MAR 316 Tables w/ chairs in row Quiet Study Space
MAR 322 Tables w/ chairs in row Quiet Study Space
MAR 401 Tab-armed chairs Quiet Study Space
MAR 402 Tab-armed chairs Virtual Classes
WSC 107 Tab-armed chairs Virtual Classes
WSC 409 Tab-armed chairs Virtual Classes

Yes, all face-to-face classes will occur in classrooms with the technology to offer remote participation should a student be unable to attend due to a need for isolation or quarantine. 

Students will continue to have access to a number of services to support their academic success, including:

  • Academic Advising to assist with all academic course and program questions and connections with campus resources.
  • Academic Resource Center services, including peer tutoring, study groups, academic coaching for time management and study strategies, writing and science assistance, Toolbox workshops, and disability support services.
  • Instructional Assistants in select courses to support student engagement.
  • Learning Commons Toolbox on each student’s ECLearn dashboard to provide easily accessible resources and activities to assist student with academic strategies, time management, and technology skills.
  • Learning Commons library services, including individual consultations with Research Librarians.

To connect with these services, students are encouraged to reach out via email or phone. Students can access a list of key contacts, here.

In-person experiences off campus are dependent on the guidelines of the organization. The College will not limit students’ ability to participate in these activities, we will just ask students adhere to all the health and safety guidelines that are in place.

Additionally, the Career Center is committed to supporting each student’s career development. This semester we encourage students to meet with their Career Advisor and attend an event.

With your Career Advisor you can discuss planning for an internship or job search, applying to graduate school, gaining professional experience, identifying industries related to your major, or anything else that's on your mind.

Student Life

The College has developed and shared comprehensive Return to Campus guides for both residents and commuters. We encourage all members of the community to review these guides thoroughly. 

We do not plan to restrict students from leaving campus, but strongly suggest that students limit their off-campus activity, especially in terms of attending any gatherings. Students should be aware that the Commonwealth of Massachusetts may change travel restrictions at any time based on leaving the state. 

Overall, residence hall capacity is at about 50%. Given the need for dedicated space for isolation and quarantine, and for proper physical distancing in all areas of campus, rooms in St. Joseph Hall, St. Ann Hall and Loretto Hall are single occupancy. The New Residence Hall apartments is being used as designed, with four students per two-bedroom apartment and one student per studio. We believe this configuration provides the safest environment possible for resident students.  

The New Residence Hall offers different configurations and amenities, including bathrooms within each unit, which allows for expanded occupancy. In the traditional residence halls, the occupancy is lessened to singles based on the configuration of the floors. Please contact the Office of Residence Life for additional information.

The housing selection process for returning Emmanuel students opened on Monday, March 15. The minimum requirements for participation are due by 11:59 p.m. on Wednesday, March 31st to proceed.

The Office of Residence Life & Housing has sent an overview to all eligible undergraduate students as well as to parents and families with e-mail addresses on record. More detailed information can be found here.

Residents living in the halls are not permitted to have guests who live in other residence halls or outside visitors.

A maximum of three individuals will be able to gather in a traditional residence hall room (with masks) and no more than six within a two-bedroom apartment overall. Only those living within the same residence hall will be able to gather, meaning that visitors from other residence halls will not be permitted.  

Student clubs and organizations are able to submit proposals for in-person events on campus. Events must fall into the established guidelines for space capacities both indoors and outdoors and adhere to six (6)-foot distancing and mask requirements. Proposals may be sent to Dean of Students Dr. Jennifer Forry at forryj@emmanuel.edu. Event proposals will be reviewed and approved on a case-by-case basis depending on timing, available spaces and ability to adhere to safety protocols. 


Students have received information from the Division of Student Affairs regarding the Student Code of Conduct, particularly as related to COVID-19 protocols. All policies are outlined in the Student Handbook. Behaviors which put the college community’s health and safety at risk, including gatherings not adhering to guidelines, failure to wear a face covering or physically distance, hosting or attending parties, and more are taken very seriously. Sanctions for these types of violations can include dismissal from the residence halls, residence hall probation, and in very serious circumstances, dismissal from the college.   

Parent and family visits will be limited indoors and will be highly dependent on the latest travel guidance from both the Commonwealth of Massachusetts and other states regarding testing and quarantining. At this time, no guests, including parents, friends or family members will be able to enter the residence halls. While we will not limit students’ ability to see family members off campus, we will be asking our entire community to commit to adhering to behavior which minimizes risk.

Parent visiting locations include:

  • Jean Yawkey Center public seating areas (first and second floors)
  • New Residence Hall first floor public seating areas

The Marian Hall Dining Room and the Muddy River Café are open for seating with a number of guidelines in place. Hours and menus are available on the Café Bon Appétit website. To-go options continue to also be available in Joe Di’s and Dunkin’.

  • No more than six (6) are to be seated together at larger tables; smaller tables will have two (2) and four (4) person capacities to ensure proper distancing.
  • Seating time is limited to 60 minutes to ensure we are able to safely accommodate as many students as possible, particularly during peak lunch and dinner hours.
  • Masks are to be worn while moving around dining facilities and when not actively eating or drinking.
  • Food offerings in all locations remain grab-and-go whether a diner is sitting in or taking meals outside of the dining halls.
  • Seating will also be available in the lower atrium of the Yawkey Center with capacity limits.

Emmanuel College’s food service partner, Bon Appetit, is providing a variety of food options in the Marian Hall Dining Room and the Muddy River Café, in addition to Joe Di’s and Dunkin.’ While there will be a transition away from any buffet-style options such as salad bars, students will be able to select from “grab-and-go” served and pre-packaged hot and cold menu items.
 
The dining staff has been trained on coronavirus-specific food safety protocols and all dining locations will be closed between meals to allow for cleaning and sanitization.  

This minimum meal plan requirement for all resident students is to reduce the need for students to come and go from campus and to ensure that the College is able to provide food to any student who may need to quarantine or isolate due to COVID-19.  The price of room and board includes the meal plan for students living in Loretto Hall, St. Ann Hall and St. Joseph Hall.  Students assigned to the New Residence Hall will be enrolled in the 75 Semester Block Plan.  

On-campus co-curricular activities and events will be limited to ensure the health and safety of our community. Virtual engagement opportunities through Emmanuel as well as the Colleges of the Fenway will be available. Changes to activities and events will be communicated to students via their Emmanuel College email account. Information about events can be found at events.emmanuel.edu. 

As announced on Monday, March 8th, the Great Northeast Athletic Conference (GNAC) will sponsor limited spring competition for men’s and women’s lacrosse and softball, as well as championships for golf. The conference will not sponsor outdoor track & field. Schedules and information are available on www.goecsaints.com  

The Emmanuel College fitness areas in the Jean Yawkey Center (general use) and the New Residence Hall (resident use) are open as of March 4th at a 50% capacity with six-foot distancing in place. The St. Joseph Hall fitness area will be used for Athletics training only. Detailed health and safety guidance, as well as information on the process for booking appointments is available here. 

The deadline has passed to request an on-campus parking pass. For the Spring 2021 semester, there will be no fee for a semester parking pass, but a $110 fee will be assessed for lost passes. Commuter students with a valid parking pass will be asked to limit their time on campus to academic requirements and on-campus employment, and overnight and weekend parking has been temporarily suspended.  Daily parking passes will not be available, and there will be no guest parking. Failure to comply with parking guidelines will result in student conduct violations.

Any additional questions about parking for the Spring 2021 should be directed to Maryellen Page at pagem@emmanuel.edu.

The College is committed to providing employment to as many students as is possible while maintaining a safe environment. While in-person jobs may be limited, offices are exploring ways for virtual work. Open positions will be posted on HireSaints. 

Health, Wellness & Safety

Yes. All members of the Emmanuel community are expected to wear a face mask or covering while on campus when unable to physically distance. This entails wearing a face mask that covers both an individual’s nose and mouth and has a snug fit. Students will be reminded to wear their face masks upon entering and exiting their residence halls as well as entering and exiting all buildings across campus. Students and faculty also being required to wear face masks in the classroom to ensure as safe a learning environment as possible. Additionally, there will be an expectation that Emmanuel students, faculty and staff will wear face masks within the neighborhood in adherence with the City of Boston’s guidelines when unable to physically distance.

View The City of Boston's Guidelines

The only times a student does not need to wear a face covering is when a student is: 

In their Residence Hall Room: A student’s room is a semi-private space and is not prone to frequent traffic by other students. As such, students are not required to wear a face covering when in their bedroom. However, roommates must discuss in their apartment agreement whether face coverings must be worn if students who do not live in the bedroom are in the room. This includes bathrooms, kitchens and living rooms in New Residence Hall apartments. 

Eating or Drinking: Face coverings may be removed to eat or drink. Students can temporarily remove their face covering if they are actively eating or drinking outside of their residence hall room. Students must remain at least six feet away from others while eating or drinking, unless the students live in the same room or apartment. 

Personal Grooming/Hygiene: Students are required to wear their face covering while navigating the bathroom. There are a variety of personal grooming/hygiene actions that may require removal of a face covering, such as showering, brushing teeth, shaving facial hair, etc.). If a student must remove their face covering in the bathroom for personal grooming/hygiene, they are required to stay at least six feet away from other students. Personal grooming/hygiene is only permitted in residence hall bathrooms.

A full commitment by the community will ultimately contribute significantly to a successful re-opening. We have seen what the implications to not adhering to guidelines has meant at other schools. We will be offering educational programs for students related to wearing of face coverings, proper hygiene, physical distancing, limiting gatherings (including in off campus apartments) and travel. All members of the community have signed Halo’s Pledge, a commitment to protecting the community. Not adhering to the guidelines set forth can result in a code of conduct violation.

Additionally, a student-driven awareness campaign has launched! Please visit this link for details.

Building systems vary widely across campus. Emmanuel has followed guidelines to increase the amount of fresh air, ventilation, and exhaust for buildings with air conditioning.  Some buildings have no air conditioning and can only be ventilated by opening windows. Our building systems are maintained on preventative maintenance (PM) schedules that include operational checks and filter changes. Building systems have been purged, checked and set to the normal operating settings for temperature and humidity, based on occupancy schedules.   

To be clear, it is our goal to remain open for the entire semester – unless we are mandated by the city or state to close due to public health conditions. In the extreme case that this must occur due to an increase in cases or isolation space being maxed out, we will be asking resident students to limit the number of items moved onto campus so we can have an efficient move-out process since no storage for student belongings will be available.

If there is a need for the College to close the residence halls/in-person experience after the start of the semester, room and board will be prorated, but tuition and fees will not be pro-rated as instruction and activities will continue uninterrupted. 

COVID-19 policies, procedures and protocols have been incorporated into Residence Life staff training. Staff will be updated regularly as more information from health agencies such as the CDC and Massachusetts Department of Health is shared with the College.

There will be protocols in place for social distancing during emergency evacuations. These will be fully explained to students at the beginning of the semester and will be shared in written form with all students.

Yes, student have access to our own licensed clinicians for short-term counseling needs and referrals. These appointments are currently virtual. In addition, the College recently launched Connect@EC, a 24/7 resource which gives access to mental health counseling any day, any time.

In addition to offering telehealth appointments, the Department of Health Services, housed in the new Wellness Center on the second floor of Marian Hall, is open for in-person routine health exams, preventative screenings, bloodwork and more. Information on all services is available at this link. Appointments are open Monday-Friday, 9:00 a.m. to 4:00 p.m., and can be made by calling (617) 264-7678. 

Testing

Symptom Monitoring: Emmanuel has partnered with both the Broad Institute and CoVerified to provide the end-user tools for managing COVID-19 response. Through the CoVerified mobile app and website, all faculty, staff and students must complete a daily symptom check whether coming to campus or not.

Surveillance Testing: All faculty, staff and students will be tested up to two times per week, a rate that scientific models have demonstrated will greatly limit the potential spread of the virus by detecting infections in individuals prior to them becoming contagious. Emmanuel will use an anterior nasal swab test, which is considered the least invasive COVID-19 test available. The test, which is free of charge to all faculty, staff, and students coming to campus, is quick and accurate. Test results will be provided electronically to the individual and to Emmanuel within 24 hours of delivery to the lab. Please visit this link for more information on testing procedures.

Isolation and Quarantine: To mitigate the spread of the virus, Emmanuel College will isolate students who have tested positive or who are suspected of having the virus. Students who test positive for COVID-19 or are suspected of having the virus will be isolated per the latest CDC guidelines in campus housing.

Students who have been exposed to the coronavirus (identified through contact tracing efforts) will be asked to quarantine in their assigned room. During this time, meals will be provided, and academic instruction will be offered virtually.

Yes. Research has shown that the efficacy of the approved COVID-19 vaccines are high, but the effectiveness is not 100%, and therefore do not provide full protection against contracting and transmitting COVID-19. Even if you have received both doses of either vaccine, there is still a chance you can contract and spread COVID-19.   

Please upload documentation of your COVID-19 vaccines to the Health Services portal. Please go to the Health Services website for instructions on how to upload your vaccine records  

Currently, the Commonwealth of Massachusetts has opened up vaccine distribution to additional groups. Distribution to the general population will open on April 19th. More information is available on the state’s website where you can also find a link to the appointment booking page.

Fully vaccinated people with no COVID-like symptoms do not need to quarantine or be tested following an exposure to someone with suspected or confirmed COVID-19, as their risk of infection is low. 

Fully vaccinated students who do not quarantine should still monitor for symptoms of COVID-19 for 14 days following an exposure and report any symptoms to Health Services. 

Yes, all non-residential students are required to test up to 2x per week, with a span no greater than five days between tests.  This will be expected of all non-residential students who anticipate being on campus more than one day per week.  If a student is only on campus once a week, then the requirement is one test on that day.

Students who have opted to only participate in 100% virtual classes will not be required to send a pre-arrival test or be part of the College’s testing program. Please note that in this case, students will not be able to come to campus at all and must contact COVIDupdates@emmanuel.edu with any plans for a campus visit. 

Based on CDC guidance, a person who has tested positive may continue to test positive for as long as 90 days after their initial test. Please contact COVIDupdates@emmanuel.edu to document your exposure and clearance dates in the testing system and CoVerified. 

Students will be asked to inform their family if they test positive for COVID-19. If a student is experiencing a medical emergency, their emergency contacts will be contacted.

Yes. Research has shown that the efficacy of the approved COVID-19 vaccines are high, but the effectiveness is not 100%, and therefore do not provide full protection against contracting and transmitting COVID-19. Even if you have received both doses of either vaccine, there is still a chance you can contract and spread COVID-19.   

Please upload documentation of your COVID-19 vaccines to the Health Services portal. Please go to the Health Services website for instructions on how to upload your vaccine records  

Currently, the Commonwealth of Massachusetts has opened up vaccine distribution to additional groups. Distribution to the general population will open on April 19th. More information is available on the state’s website where you can also find a link to the appointment booking page.

Billing & Financial Aid

The Spring 2021 tuition bill was due January 15, 2021.

To access your tuition bill, log in to EC Online Services with your Emmanuel username and password and select the Billing and Payment Center.

Parents and other individuals who you have designated as an authorized user for your account can also view your bill by logging into EC Online Services with their own Emmanuel username, which was emailed to them when you granted them access. Once logged in, they will need to select your account in order to access your bill via the Billing and Payment Center.

Students can grant other individuals (parents or guardians) access to real-time online account information by designating them as “Authorized Users.” To set up an Authorized User, log in to EC Online Services and select “User Options.” Click here for detailed instructions on sharing tuition bill access.

For detailed information on payment options, including our monthly payment plan and parent or student loans, visit www.emmanuel.edu/paymentoptions.

If after paying your Spring 2021 tuition bill you have a credit on your account, you can request this credit by submitting the online Refund Request Form. Financial aid is disbursed after the add/drop period each semester. For the spring semester, refunds will be available starting in late February. We recommend students budget accordingly if they plan to use their refund for living expenses.

If circumstances change and a stay-at-home order is issued or a COVID-19 outbreak requires the College to close the campus after the start of the Spring 2021 semester, housing and meal plan (room and board) charges will be prorated. Tuition and fees will not be prorated as classes will continue in a virtual format. For detailed information on the College’s withdrawal and refund policies, including the impact on financial aid and tuition insurance visit www.emmanuel.edu/withdrawalsandrefunds.

The Office of Student Financial Services may be reached by phone at 617-735-9938 or financialservices@emmanuel.edu

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