Help/Support

Telephone Assistance + Repair

The IT Helpdesk provides telephone support at 617-735-9966 on all Emmanuel technologies.

A member of the IT team will record the details of your issue/request, your contact information, and begin to diagnose/process your issue/request. The IT Helpdesk is open for standard support Monday - Friday, 8:00 a.m. - 5:00 p.m. Extended faculty support is available Monday - Thursday, 5:00 p.m. - 7:00 p.m.