Internet Connectivity Support

Provide campus-wide wired internet for Staff and Faculty as well as wireless connections for Students, Staff, Faculty, and visiting guests or vendors.

• "Eduroam" - This network is the primary wireless network for Emmanuel College. It will provide internet access to all students, as well as Emmanuel employees. When connecting to Eduroam, the username is your full Emmanuel email address (ex. and the password is the same as your Email/MySaints password. This network does not require any software installation prior to access. Eduroam is available throughout the Emmanuel campus, the Colleges of the Fenway schools, and at a growing number of locations worldwide. Please see the Eduroam website for location maps and a list of service locations, This network also provides wireless access for Emmanuel employees to systems such as Ellucian Colleague, Informer, shared drives, and more.

• "ECGuest" - This network is used for non-Emmanuel guests such as prospective parents, guest lecturers, and vendors. The access for this network is limited to strictly web browsing . The password for this network changes regularly and is provided to Staff and Faculty departments upon request. Contact the Helpdesk for more information.

• "ECMedia" - This network is for students to connect video streaming or gaming devices. Students must complete our request for by providing the devices wireless MAC address. The request form can be found at ECMedia Device Request Form. Requests are completed within 1-3 business days of receipt.

Includes methodical diagnosis to determine a resolution for the user.